Delivery and Collectd

I have a complaint about the delivery person who came to deliver my order. What should I do?

• Please get in touch with us so we can make things right. You can reach our team 24/7 under sales@ghingarcherry.com.

I missed my delivery. What happens now?

• We will attempt to deliver your order again the next working day. If the package cannot be delivered after 3 attempts, we will cancel your order.

Can my parcel be delivered to an office address?

• Yes! Your parcel can be delivered to any address convenient for you. Just enter your preferred address as your shipping address before checking out.

Can I change my shipping address after I have placed my order?

• Once an order has been placed, the shipping address cannot be changed. If you want to change the shipping address, we will have to cancel and replace the original order.
• If you have any further questions or want to inquire about an order, you can contact our Customer Service through our convenient Live Chat as well as email at sales@ghingarcherry.com

How long does it take to receive my product?

• The delivery timeline is indicated on the product page under the name of the seller. It is in business days, thus, it does not take into account weekend days and public holidays. It includes the time for the seller to fulfill the order, the international shipping to Myanmar, the customs clearance in Myanmar and the first attempt to deliver the order to your doorstep.

What are delivery charges?

• Delivery charges are the costs undertaken by Shop and our logistics partners to bring your ordered item to your doorstep.

Does Shop deliver internationally?

• Unfortunately, Shop is not offering international delivery at the moment.