Order Placement

Why am I having trouble placing products in the cart?

• If you are having trouble placing products in your cart, please make sure that you have selected the required size and color. If you still have problems, this may mean that the item you are trying to buy is sold out.
• Please get in touch with our Customer Support Team. You can reach our team 24/7 under sales@ghingarcherry.com

My payment was processed successfully, but I didn't get any order confirmation. What should I do?

• Please get in touch with us so we can look into the matter. You can reach our team 24/7 under sales@werloop.com

How do I know my order has been confirmed?

• We’ll send you an email and an SMS once your order has been confirmed! We’ll also let you know as soon as your order left our warehouse (shipped).

Do I need an account at Werloop?

• Having a Werloop member account can get member discount ,shopping experience fast, secure and convenient.
• You can create your Werloop Member account or simply use your Facebook login.

How do I place an order?

Shopping on www.werloop.com is easy,

Once you have found the product you want to buy, just follow the steps below:

• Login to your account.
• Make sure you choose your product
• For multiple items order, click on "Add To Cart" on your products, then, check out from your top right cart icon.
• For single item order, click on "Buy Now",
• Click "Check Out" on the right of the web page.You like to change the quantity ,change the number and click "Edit"
• Filling your delivery address and click " Make An Order".
• If you see the "Thank you for your purchase" page.
• Congratulations, your order has been placed!

May I know the address?

• Werloop is an online shopping platform and you can order online through our website www,werloop.com or you can call hot line +95945000 5377.Yes Werloop also have Physical Store at 982-983 Pyin Nyar 13th Street South Okkala Township Yangon Myanmar

I haven't received the invoice for my order.

• A hard copy of the invoice is always sent along with the order. If you have not received an invoice, please get in touch with us and we will send you a copy of your invoice.
• You can reach our team 24/7 under sales@ghingarcherry.com

What does ’Preorder’ or ’Forthcoming’ mean?

• These are the products which aren’t available for purchase yet, but you can pre-order them on Shop.
• Any order will be shipped to you on the day of its official release and will reach you within the delivery time mentioned by the seller.