How can I return overseas products?
You can find the return process here
Am I entitled to a refund after returning overseas product?
You are eligible for a refund only if your return meets the requirements set out in the
overseas products return policy. For further information on refunds click here
Can I return overseas products?
The following return policy applies to overseas products and supersedes all other terms under
conditions of sales on Shop and the Werloop Return Policy:
Returns are only accepted for the reason listed below:
Item is defective: Item is damaged upon delivery or is not according to the seller’s
- Item is wrong: Item delivered is not the item you ordered. Returns on any other basis
will not be accepted.
What are Overseas Products?
Overseas products are internationally sourced products which are delivered to your door
step here in Myanmar whilst maintaining the unparalleled shopping experience.
What payment method can I use to buy overseas products?
You can use any of our available payment options to place your order for our overseas
What is included in the price?
You will only pay what is quoted as final price at checkout. This price is inclusive of
international shipping, customs duties, taxes and customs clearance fees.
What should I be aware of when buying overseas products?
Warranty conditions vary by product and may not apply within the destination country, please
check the individual product pages for details.
Product manuals, instructions and safety warnings may not necessarily be in destination
- The products (and accompanying materials) may not be designed in accordance with
destination country standards, specifications, and labelling requirements.
The products may not conform to destination country voltage and other electrical
standards (requiring use of an adapter or converter if appropriate).
As your order is sourced and shipped from our international sellers, the delivery time
will be longer compared to an order from a local seller.